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FAQ

How long will it take my account to be reviewed?

- On average, we will get back to you within three business days after you submit your writing sample.

What should I know before I start working with you guys?

- Please check the Terms of Use section to understand the main terms of our cooperation.

I submitted my application but got rejected. When can I reapply?

- You can reapply in 1 year, since we believe it takes time to improve the writing skills.

When do I get paid?

- The payment period starts every 1st and 15th and lasts for 5 days.

The payment period has started, but I have not received my money yet. What should I do?

- Please wait till the end of the payment period. If you did not receive your payment within this time, please contact support at [email protected]

Which payment methods do you guys offer?

- Currently we can offer you Payoneer as the only payment method. Make sure to register your account in advance to get paid on time. We are constantly working on the improvement of our services, therefore, Skrill and PayPal options will be available shortly.

I have delivered the paper, but the payment is not reflected in my account. Why?

- The money is reflected in your balance only after the customer Approves the paper. If the customer left your order unapproved, do not worry – in 7 days it will become Autoapproved, and the payment will be added to your balance.

How do I become PRO writer?
  • A minimum of 20 orders completed with no major mistakes
  • Ability to write at least 50 high quality pages per month
  • No customers' complaints about the formatting or the grammar
  • Availability over the phone
  • No late or plagiarized works submitted
  • At least two months of constant and active work on assignments
  • Helping with urgent or complicated assignments
What are the benefits of PRO writer?

- +15% to the payment;

- Priority in assigning expensive orders.

Can I get fined?

- Yes, in cases described in our fines policy fines can be applied.